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SENIOR CARE
FACILITIES

Improve patient care, lower alarm response times and reduce caregiver fatigue for your staff with an integrated, intelligent approach to your facilities communication and alarm management.

RESPONSIVENESS THAT SHOWS HOW MUCH YOU TRULY CARE

Help your patients feel safer, more secure and connected to their caregivers.

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BEDSIDE CONNECTION
Provide residents an immediate, two-way communication link to caregivers — in a form factor designed for older eyes, hands and ears.

FASTER RESPONSE
Caregivers can respond wherever they are so patients know they've been heard. You can more effectively manage and respond to patient-triggered alarms using our DECT cordless handsets or Android devices connected to Wi-Fi.

AFFORDABLE
A cost-effective alternative to traditional nurse call terminals.
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LOWER STAFF STRESS, IMPROVE PATIENT CARE

Relieve alarm fatigue with an intelligent system that puts caregivers in direct contact with patients from anywhere.

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REVIEW, RESPOND OR PASS
See alarms on your Android phone or a facility phone. You can accept the alarm or pass it on to a colleague with a single touch.

TALK BEFORE YOU GO
Respond wherever you are in the facility and have a two-way conversation with your patient.

AUTOMATIC CALL ESCALATION
The system routes alarms to preprogrammed destinations including staff and across devices. If you're focused on a task, you can let the alarm pass and follow the programmed escalation schedule.

CREATE AND ASSIGN ALARMS
Create customized alarm groups (for example: orderlies, cleaning or maintenance personnel) and assign alarms.

CLEAR INSIGHT FOR IMPROVING CARE AND EFFICIENCY

Direct Care Connect does more than route alarm requests and deliver anywhere communications. It provides powerful reporting, management and analytics tools that can help you improve performance across your facility.

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Automatically triage and route alarms to the right caregivers.


See alarm volumes, urgency, and workload in real time.


Track and analyze response times and service quality.


See how individual staff respond to alarm and requests.


Get the data and insight you need to manage resources and schedules.


Extend your capabilities with optional applications for call accounting, outbound dial notification and Interactive Voice Response (IVR).


See all the ways Direct Care Connect can improve care, staff morale and your facility's efficiency. Learn More

THE COMPLETE COMMUNICATIONS SOLUTION FOR SENIOR CARE

We built our communications solutions for senior care facilities on the latest Panasonic business-class communications servers, industry-leading cordless phone technology and powerful, user-friendly software.

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DCARE
Respond to alarms from any Android device with the DCARE app over Wi-Fi. The app lets you talk to patients, create alarm groups and assign alarms.

DECT Cordless Handsets
Panasonic cordless DECT handsets keep you connected even if Wi-Fi is unavailable. You can accept or reject an alarm with a push of a button and talk to patients immediately with walkie-talkie style, push-to-talk convenience. Learn More

Patient Call Boxes
Ergonomically designed for older residents, the Panasonic KX-DTU100 Digital Communications Terminal allows patients to request help and have a clear, two-way conversation with staff. Learn More

Direct Care Connect
The software at the heart of the solution, Direct Care Connect, automates alarm response and tracks performance so facilities can continuously improve service and efficiency. Learn More

Panasonic Business Communications Server
Panasonic Business Communication Servers allow you to easily configure for 8 to 1000 extensions, reduce costs by leveraging existing data networks and support your mobile workforce with cordless connectivity. Learn More

3rd-Party Alarm Systems
The system can monitor compatible fire alarm systems and door and window sensors, and distributes immediate alarms when a fault is detected.