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REPLACEMENT SERVICES

 

Replace. Repair. Recycle.

Our replacement services include:

24-HOUR HOT SWAP EXCHANGE

Mitigate disaster overnight. If a unit fails, we’ll deliver a working Toughbook® computer, handheld, 2-in-1 or tablet to you within 24 hours. Instead of waiting for a repair, you’ll receive a device from an inventory of customer-owned, pre-imaged computers stored at our National Service Center. Meanwhile, we’ll provide you with a free, preprinted shipping label to send your damaged unit to Panasonic. Then, we’ll repair and place the unit into your on-demand inventory.

HARD DRIVE NO RETURN

Available on all Tougbook and Toughpad products with the exception of the Toughbook 4K tablet and Toughpad FZ-Q2, FZ-E1, FZ-X1, FZ-N1 and FZ-F1 models.

RECYCLING SERVICE

Our convenient end-of-life service disposes of your retired devices in an environmentally responsible way.

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