Replace. Repair. Recycle.
Our replacement services include:
24-HOUR HOT SWAP EXCHANGE
Mitigate disaster overnight. If a unit fails, we’ll deliver a working Toughbook® computer, handheld, 2-in-1 or tablet to you within 24 hours. Instead of waiting for a repair, you’ll receive a device from an inventory of customer-owned, pre-imaged computers stored at our National Service Center. Meanwhile, we’ll provide you with a free, preprinted shipping label to send your damaged unit to Panasonic. Then, we’ll repair and place the unit into your on-demand inventory.
HARD DRIVE NO RETURN
Available on all Toughbook and Toughpad products with the exception of the Toughbook 4K tablet and Toughpad FZ-Q2, FZ-E1, FZ-X1, FZ-N1 and FZ-F1 models.
Our convenient end-of-life service disposes of your retired devices in an environmentally responsible way.