Introducing LinkRay Technology

Using visible light communication, LinkRay delivers mobile content by enabling ordinary smartphones* to read IDs sent from LED transmitters, such as displays, signboards, and spotlights, and to connect to associated mobile content. LinkRay delivers impactful end user experiences intuitively, easily, and securely.

Potential capabilities include:

  • Launching mapping applications or transport timetables for tourists
  • Reporting traffic conditions in real time
  • Offering coupons and product information in retail environments
  • Accessing apps designed to enhance the experience at cultural institutions

Instantaneous, accessible from a distance, and resistant to interference, LinkRay also provides invaluable marketing analysis tools for targeted advertising aimed at opt-in users, and can help optimize environments for increased sales and service.

* Smartphones with a LinkRay-enabled app that meet minimum OS version and camera performance requirements

Benefits of LinkRay

LinkRay provides an unprecedented user experience by harnessing mobile technologies.

Use Cases

Compatibility

Approved Models for the LinkRay Application (As of May 12 2017)

iOS devices (iOS8 & later)

iPhone 5 / iPhone 5c / iPhone 5s / iPhone 6 / iPhone 6 Plus / iPhone 6s / iPhone 6s Plus / iPhone SE / iPhone 7 / iPhone 7 Plus / iPad Air / iPad Air 2 / iPad mini 4 / iPad Pro 12.9inch

Android devices (Android5.0 & later)

Nexus 5 / Nexus 5X / Nexus 6P / Nexus 6 / Nexus 9 / Galaxy Note 5 / Galaxy S6 edge / Galaxy S6 / Galaxy S7 edge / Galaxy S7 / HTC 10 (HTC_M10h) / HTC 10 Verizon (HTC6545LVW) / Xperia X Compact / Xperia X performance / Xperia Z5 / Xperia Z5 Compact / Xperia Z5 Premium / Xperia XZ / Xperia X / ZenFone 3 Deluxe (ZS550KL) / ZenFone 3 (ZE520KL,ZE552KL) / ZenFone 3 Laser (ZC551KL) / Moto Z / G4 / G5 / LGV 10 / LGV 34 / SHIELD Tablet K1 / Google PIXEL / Stylus 2 PLUS / onePlus 2 / onePlus 3 / FZ-A2mk1 / FZ-B2mk2

LinkRay does not work with the iPod touch series or models before iPhone 4s.
The operation of models other than those listed above is also being sequentially verified.

  • iPhone, iPad and iPod touch are registered trademarks of Apple Inc. The iPhone trademark is used based on a licensing agreement with Aiphone Co., Ltd.
  • App Store is a service mark of Apple Inc.
  • Android, Nexus and Google Play are trademarks or registered trademarks of Google Inc.
  • All other company names and product names are generally trademarks or registered trademarks of their respective companies.

FAQ

Answers to Frequently Asked Questions

What do you need to read LinkRay?

A smartphone whose operation has been confirmed, a smartphone application (LinkRay Service Provider App) created by a LinkRay Service provider, and a "LinkRay" App are required.

The first time you read a LinkRay with a LinkRay Service Provider App, a message will appear asking you to install the "LinkRay" App.

The "LinkRay" App is used in common for receiving LinkRay information, and once it is installed in the smartphone, it can be used for all LinkRay Service Provider Apps.

Which smartphone models can the LinkRay use?

Check the following link:

Approved models for LinkRay Application

Can you receive LinkRay information from smartphones whose operation has not been confirmed?

No, you cannot.

An error number is displayed after reading the LinkRay information.

The following are possible causes:

  1. No content has been set for the link. Try reading another signboard or display.
  2. The smartphone is not connected to a network. Activate the mobile network or Wi-Fi connection from the smartphone's OS settings.
After pressing "Read LinkRay," the screen will not change from the camera shooting screen.
  1. The LinkRay reception signal may be unstable and not receivable due to the smartphone model (See *1) or the camera's shooting parameters. Get close to the signboard or light bar to increase the size of its display, and try to read it.

    *1: Refer to Q1.
  2. These symptoms also occur when the LinkRay server is flooded with access requests. Wait a bit, then try to access it again.
  3. The signboard or display may not be sending the LinkRay signal.
What happens if you receive LinkRay for which the LinkRay service provider hasn't attached any app link information?

No content will be displayed.

After reading LinkRay information, the link display is slow.

The internet communication may be unstable, or the LinkRay server may be flooded with access requests. Wait a bit, then try to receive the LinkRay signal again.

What happens if you start up only the LinkRay Solution (LinkRay app) and read LinkRay?

If another app is required to display the link content, you will be guided to the installation screen. If the other app that is required to display the link content is already installed, the link content will be displayed.

Is the LinkRay Solution (LinkRay app) automatically updated?

No, it is not automatically updated.

You will be notified of the version update on (1) the LinkRay app, (2) the LinkRay home page, or (3) the download site. Please do the update manually.

Contact Us

For technical support or to arrange for service, call our toll-free hotline at 1-855-PSC-TECH (855-772-8324).

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