Property and Casualty Solutions



Adjusters need to process claims in all kinds of environments – from auto body shops to rural home sites and even at the sites of natural disasters. Panasonic Toughbook® mobile computers, in conjunction with industry-specific software, provide a complete solution for expediting the estimating and claims process while handling the rigors of work on the road.

Handling claims in the insurance industry is widely accepted as the "people" side of the business. As important frontline employees, field adjusters, appraisers, catastrophe teams and total loss evaluators are expected to respond to claims onsite in a timely manner, assess damages accurately, and negotiate with service providers for the cost of repairs. Without reliable, mobile computing solutions that integrate the entire claims process, outside adjusters cannot resolve customers' claims quickly and insurers fail to live up to the "people" aspect of their business.

Panasonic's full line of rugged Toughbook mobile computers with embedded mobile broadband technology enables claims adjusters to move around any site to inspect losses, while capturing data to build a complete and instant estimate. This eliminates the need for hand-written notes and post-inspection data entry. Furthermore, real-time connectivity gives adjusters the means to access key information and upload digital photographs on location to instantly settle claims. This results in claims being settled faster and more accurately – reducing adjusting expenses and lowering indemnity. Daylight viewable touch screen displays allow users at the garage, worksite or homesite to easily navigate software quickly and easily. Durability features such as full magnesium alloy cases as well as moisture-, drop shock and dust resistant engineering can withstand the all-weather conditions adjusters face while on the job. To further ensure maximum uptime, Panasonic's Toughbook laptops come equipped with exceptionally long battery life that match the long hours adjusters often log.

Toughbook computers not only allow more claims to be processed; they also improve the quality of those claims. Insurers whose adjusters use Panasonic Toughbook mobile computing solutions are differentiating themselves from competition through the service they provide.